Resolve or unresolve a page

Resolves or unresolves a page. Set resolved to true to resolve the page, or to false to mark a resolved page as unresolved again, so it shows up again for the teams and teammates it was sent to. Pages are listed on the conversation item that contains them, in its pages property, and by listing unresolved pages.

By default the change is made as your organization. To make it as a teammate, provide the teammate's id as memberId. The teammate must be an active member of your organization and must have access to the conversation containing the page, either directly or through a team. Teams cannot resolve or unresolve pages.

Setting a page to the state it is already in succeeds and returns the page unchanged, including who resolved it and when. When a page is resolved or unresolved, a conversationItem.updated webhook event is sent for the conversation item that contains it.

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Path Params
string
required

The id of the page to update

Body Params
string

The id of the teammate to make the change as. The teammate must have access to the conversation containing the page. Teams cannot resolve or unresolve pages. If omitted, the change is made as your organization.

boolean
required

Whether the page should be resolved (true) or unresolved (false).

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